1 hour ticket response
Our team of techs is focused on delivering swift answers to each of your queries. We’ll examine your tech support ticket the instant it has been delivered and will reply back to you with a solution within less than 1 hour after the trouble ticket submission. As a matter of fact, our average customer support ticket response time is 20 minutes.
A Premium Customer Care Service
Our client support staff representatives possess considerable experience in the cloud web hosting industry and are accomplished enough to find a swift solution to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the support ticket will be forwarded to a programmer or administrator for additional assistance.
A User–Friendly Help Center
In the Control Panel you’ll find an easy–to–navigate Help section where you can get quick tips on how you can use our web hosting services. You can see the answers to your queries in the F.A.Q. section, see more info in the web hosting account administration articles or check out our how–to video tutorials.