Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center incorporated into your Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common problem that you could come across, they are written by our support team of knowledgeable techs.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a collection of how–to video tutorials that detailedly illustrate how you can solve a common issue connected to your cloud web hosting account. You will find the instructional video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer care service with a 1–hour support ticket response guarantee. A team of experienced tech support engineers will be available to you to respond to all the inquiries that you might possibly have. During off–peak times, an answer will be given in even less than 20 minutes.