A 99.9% Server Uptime
The main advantage of setting up your very own cloud web hosting system is that you don’t have to worry about compatibility issues – you design a given set of software tools in such a manner as to work with a given set of hardware parts. The end result is something way more stable and dependable, since there are less possible risks of failure. We have built our cloud hosting system atop time–proven hardware elements coupled with a significantly modified version of SELinux in order to set up an extremely riskless environment for your websites.
That is why, with all our cloud web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to deliver an outstanding hosting service, you can scarcely rely on the default network configuration in a datacenter. We have set up our own custom network so as to ensure the ultimate connection speed with the outside world.
And thanks to this, irrespective of which datacenters you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money on the line, you cannot feel really safe. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our service or in case you want to use a bit more robust hosting solution, like a Linux VPS or a Linux dedicated hosting services – you will get your money back in full, with no concealed fees or return charges.
24/7 Technical Support
When you manage a web hosting company, your technical support engineers are of principal importance. That’s why we have diligently selected a highly skilled group of customer service technicians, each with many years of training behind his back. With their help, we offer 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All tech support requests are responded to in less than an hour and our average ticket response time is less than twenty minutes!