Service Uptime Guarantee in Cloud Web Hosting
If you purchase a cloud web hosting plan through us, we ensure that your sites will be up and running no less than 99.9% of the time. We have practically eradicated the hosting server downtime by using an innovative cloud hosting platform where different groups of web servers deal with each individual aspect of the overall service - files, databases, emails, and so on. In that way, if there is an issue with a web server, the other machines included in the cluster shall simply take over and your websites won't be affected whatsoever. To prevent any infrastructure difficulties, we furthermore have diesel-powered backup generators and several independent Internet providers. Experienced admins monitor the web servers 24/7 to sort out any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans include a 99.9% uptime warranty. In fact, you won't detect any downtime or service disruptions at all due to the fact that we employ an innovative cloud platform and rather than running everything on a single server like most providers do, we have independent clusters of web servers that handle every single service - files, e-mails, CP, databases, etcetera. We have a custom made load-balancing system, so our hosting service is considerably more stable than what you'd usually find available on the market. To make certain that nothing will disturb the work of your Internet websites, our server facilities have diesel backup generators and several separate Internet providers. We also have software and hardware firewalls to prevent DDoS attacks and staff monitoring the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS
All of our Virtual Private Server plans feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers in which the VPS accounts are created to avoid any possibility of hardware failure and each part has been tested substantially. The security of your info is ensured by using enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites are going to be up and running virtually without any interruptions. Our experienced professionals will resolve quickly any software issue that may surface, so even if there is a problem with a different virtual private server account on the physical server, your VPS shall not be affected. The web server uptime is listed on our website and not hidden in our Terms of Service because we can keep our promise and provide a very stable hosting service.
Service Uptime Guarantee in Dedicated Hosting
If you acquire a dedicated server plan from us, you’ll be able to take advantage of our service and network uptime guarantee. We'll ensure that your web server is accessible at least 99.9% of the time no matter what. We use new, thoroughly tested hardware parts to build each web server and we guarantee that all of the pre-installed software is functioning properly before the web hosting server is handed over to the client. We have also taken measures to prevent any possible infrastructural problems - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured by employing several independent Internet providers. Our administrators are available 24/7, including weekends and holidays, so even if any unexpected problem comes up, they will resolve it immediately to avoid any downtime of your machine and the websites or offline apps accommodated on it.