Lots of users who begin using their very first web hosting account, or switch companies, frequently have enquiries in regards to how particular tasks are performed or chance upon problems when setting up different things, including emails, website settings, and so on. This is why, a lot of web hosts have compiled documentation with frequently asked questions and issues so as to help their customers obtain info swiftly and easily. As a result, the client support staff representatives can spend more time on real problems that some clients may be experiencing, because the solution for the minor things will already be available on the web and customers will be able to solve them without having to contact the help desk team. Having thorough documentation is very important, especially for new customers with no prior experience at all, since the hosting service entails numerous functions and many people can get puzzled about what action to take. A good information repository can both help you perform the things that you wish and become aware of how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you purchase a cloud web hosting account from us, you will be bestowed with access to our elaborate online help documentation where you will see info on virtually everything connected with our web hosting packages. The topics range from how to create an e-mail address on your cell phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in a simple-to-comprehend manner and feature comprehensive guidelines on how to perform a particular operation within your Hepsia hosting Control Panel. You can also find info that is not directly connected with Hepsia, for instance one that concerns online apps on your computer. The whole collection of articles will be located in the Help section of the Control Panel, but those that are dedicated to a certain section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to learn virtually everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an elaborate knowledge base for all our current and future customers, so if you buy a semi-dedicated server account from us, you will be able to find any info that you need at any time. We have a host of informational articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our instructional tutorials will help you accomplish anything you need – extract the contents of an archive, import a database, redirect a domain, etc. On top of that, we also have troubleshooting guidelines, which will allow you to find out what precipitates a particular problem and the probable solutions for it. If you’re not able to send e-mail messages or your domain opens an HTTP 500 error message, for example, you can consult our knowledge base and resolve the issue momentarily. The articles can be accessed through any Control Panel section, as well as through the all-inclusive Help section.